Terms and Conditions

1. Payment Terms

1.1. A 50% deposit is required upon acceptance of the quote. Work will not be scheduled until the deposit is received.

1.2. The remaining 50% balance is due within 7 days of job completion.

1.3. Late payments will incur a 1% daily interest charge on the outstanding balance.

1.4. If the balance remains unpaid beyond 30 days, legal action may be taken, and all recovery costs will be the client’s responsibility.

1.5. Payments must be made by bank transfer.

2. Scheduling & Delays

2.1. Installation dates are scheduled based on project requirements and material availability.

2.2. The company is not responsible for delays caused by:

Weather conditions (rain, storms, extreme heat, etc.).

Third parties (contractors, suppliers, utility companies, etc.).

Permit processing or approvals.

Unforeseen external factors beyond our control.

2.3. If delays occur due to the above reasons, the company will reschedule work at the earliest availability, but no compensation or financial liability will be accepted.

2.4. If the client requests to delay or reschedule the job after the deposit is paid, additional charges may apply.

3. Site Conditions & Client Responsibilities

3.1. The client must ensure the site is accessible, clear, and prepared for installation. This includes:

Removing obstructions (vehicles, debris, equipment, etc.).

Providing power and water access if needed.

Ensuring proper site grading and foundation (if required before installation).

3.2. If the site is not ready, the company reserves the right to:

Charge a rescheduling fee.

Charge for extra labor, equipment rental, or site preparation costs.

3.3. The company is not responsible for damages to underground utilities (e.g., water lines, gas pipes, electrical cables) if the client has not provided accurate utility locations.

4. Warranty & Liability Limitations

4.1. The company provides a [insert warranty period] warranty on workmanship and materials.

4.2. The warranty covers manufacturing defects and installation errors but does not cover:

Normal wear and tear, corrosion, or environmental damage.

Damage caused by misuse, neglect, vandalism, accidents, or unauthorized modifications.

Third-party repairs or adjustments.

Electrical failures or malfunctions outside our control.

4.3. Any warranty claims must be reported in writing within [insert time frame] from the date of installation.

4.4. The company’s liability is limited to repair or replacement of defective work. We do not cover indirect or consequential damages.

5. Cancellation & Refund Policy

5.1. If the client cancels the project before installation begins, the deposit is non-refundable.

5.2. If the client cancels after work has started, the client is responsible for:

Paying for all work completed up to that point.

Covering costs of materials purchased for the project.

5.3. The company reserves the right to cancel the contract under exceptional circumstances (e.g., safety concerns, legal issues, or inability to complete the job due to client actions).

6. Final Interpretation & Acceptance of Terms

6.1. By accepting the quote, the client confirms they have read, understood, and agreed to these Terms & Conditions and the Site Information Collection Policy.

6.2. The company reserves the right of final interpretation of these terms and conditions